In last three years we've purchased 3 Blue Celebrity airconditioners, all 1.5 Ton Window ACs. Our connection with obtaining support from Blue Superstar continues to be only disturbing.
Going back 2 times, among my ACs is creating a peculiar sound and it is tossing heat (appears like the compressor includes a challenge). We've been calling the Client Support quantity and also the repetitions available aren't actually educated to consider the handle. Although getting the tackle, the repetition claims he isn't conscious of any town such as for example Gurgaon (phew! Representative asked me if it's someplace near to Kolkatta).
Moreover, the repetition claims that people don't deliver our support technicians but request among the sellers to deliver their support men. We don't trust these AC sellers who show up like weeds every summer months after which disappear by winters. I've observed 3 such sellers (referred tome from the organization) in Gurgaon melting by end-of the growing season.
As it pertains to supplying support, Blue Superstar never turns up after promoting their ACs. For none of my ACs, Blue Superstar has actually named to check on if we're happy or not. I understand that additional AC producers supply two to three free maintenance within the first-year. I truly wonder why Orange Celebrity makes such high statements to be the Chilling Specialists and also the greatest company within the chilling business.
I'm getting this online criticism in a wish that some accountable service individual in Blue Celebrity may tackle my problem and obtain a number of their service procedures efficient which means that your clients don't get bothered as it pertains to obtaining support.
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