I have rented a vehicle from Hertz in the Erie airport last week. The car they had given me was a Toyota corolla. This car was dirty, brakes sounded horrible, oil was low, washer fluid was low, and there was trash in the center console. I called to speak to the manager about this. I got nothing but rude comments like "You shouldn't have drove off if it was dirty!" and "Oh well, I don't have anything to else to give you." I was stunned at the rudeness of the manager. Getting snooty comments from her has not only happened to me once, but on many occasions. They need to get rid of her and find someone who can actually handle a customer service job without the Bitchy attitude. I will never be renting from there again!
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