On July 10, I got my vehicle to Pep Boys on Rt. 1 in Princeton, NJ to operate a motor lighting check and brake check (equally free solutions). The next day I acquired a phone from their store detailing what must be changed in my own vehicle. The brake parts, rotors, drums all must be changed, in addition to a rest point which was dripping. After informing me all of this, I questioned just how much it'd charge to repair, to which he responded 'about $470'. Our vehicle is just worth $1400 to get a trade-in, and so I was onthefence about it, but went for it. Large mistake
I returned 3 nights later, where I had been given a statement for $1300. I proceeded to claim using the workers, obtaining various tales from each distinct individual I had been known. After 2 times of fighting using the supervisor, he called me towards the technology that I talked to about the telephone. Yes, you noticed right, the supervisor called me to somebody that operates under him. The technology retold his tale, that was precisely what I remembered|. After I questioned him why he explained it'd be $470, he responded, "which was only for the trunk wheels, the remainder of the repairs was another $730"."
So then I talked towards the associate supervisor (the supervisor had easily began his holiday right now), who declined to move despite the fact that the technology had simply accepted to providing me deceptive information. I responded that I Would spend the $470 for that rear wheels plus they may place all my previous components back to my vehicle;. However, the asst;. Supervisor then explained that (regardless of the deal lacking been finished) they'd previously disposed of my previous components, which my only choice was to pay for them $1300 to obtain my vehicle back'.
Moreover, and less of the problem than what is created above, in the place of adding regular brake parts, they mounted one of the most costly pads they'd, along side calipers. These two issues were unwanted by me and led towards the general cost rise that they are attempting to usurp me with.
0 comments