Bad customer support
I'd NEVER return or suggest this to ANYBODY.
I went for an examination plus they explained that I needed wheels and roders that will charge over $600 for an 04 Olds Alero. Then we visited consider the roders and also the specialist, Leslie, stated he'd ignore obtaining new roders if we got our wheels below. This could charge us around $400. We stated no, we'd purchase our very own components after which take it back within five times to obtain the vehicle examined lacking any extra price.
Your day after I got my vehicle there I acquired into a collision. We named NTB and described what happened. They stated the moment the vehicle has gone out of the store, do the job, provide the vehicle back using the bill of cost for that examination plus they might examine it and never have to spend twice. We got the vehicle back and did the wheels and roder in one single evening. We named and Leslie stated they'd recognize it to create it in.introduced the vehicle in today and Leslie advised us they were audited yesterday and may not do the examination.
I called to get ahold of who had been in control. Leslie stated there have been two of these in plus they were equally in control. I expected for that supervisor and he explained it's Lenny who had been said to be in at 10 AM but wasn't there nonetheless. (it had been 10:30 AM) Therefore Leslie lied to us and stated he was in control.
It's been a terrible knowledge.
NTB may help me by praising their contract and checking my vehicle.
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