I had a confirmed reservation for a car rental at EZ Rent-A-Car in Denver. I arrived on schedule in Denver, shuttle was great, arrived at rental center and there was 1 guy behind counter and about 30 people in line. I asked someone who worked there (but wasn't helping out) what was up and they said there were no cars available.
I had a reservation yet there were NO CARS! I was told I could wait and they thought there might be 30 cars back over the next 6 hours and I should be able to get one. The actually expected me to sit and wait up to 6 hours to get the car. When I asked a second time the guy behind the counter yelled, "Hey, I just work here, I don't make the rules." He was a little snot and acted like it was my fault his crappy company took reservations they couldn't fill.
I went next door to Budget and rented a car. They jacked the price from $40 to $80 and required Insurance because so many people were coming from next door.
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