Usacomplaints.com » Cars & Transport » Complaint / Review: Auto Parts Warehouse - JC Whitney Took my order for a part they knew was out of stock and charged me $25 for 2 day shipping!. #689785

Complaint / Review
Auto Parts Warehouse
JC Whitney Took my order for a part they knew was out of stock and charged me $25 for 2 day shipping!

Last tuesday I called JC Whitney to ask if they had an a/c compressor for a 2002 Saturn wagon. They said they didn't but would check their "sister company". They transferred me to a young lady who took my information, checked her system and said that they had them in stock. I placed an order and paid an extra $25 for 2 day express shipping. It's been 2 days and no word and no part. I called them and they said that they were out of stock. I told Customer Service that when I ordered the part and paid $432 the girl said they WERE in stock. He said that he didn't know anything about that and that they were out of stock and my money would be refunded. Great. It's 90 degrees out, my A/C has been broken for almost a week and they pulled this on me. What a bunch of deceitful ripoff artists. This is a really lousy company.


Offender: Auto Parts Warehouse

Country: USA   State: California   City: Carson
Address: 17150 South Margay Ave
Site:

Category: Cars & Transport

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