Antwerpen Toyota in Clarksville, MD is the Worst dealership I have ever had the displeasure of dealing with. There management has no problems lying; scamming & making false assurances in order to sell there vehicles. I was looking into purchasing used vehicle & was up in the air about the vehicle so in effort to make a sale I was told they would give me 3 day to try vehicle out & if at that time I still didnt want the car I could return it & the Pending contract would be torn up! When I went to return the vehicle not only did the Finance dept deny the verbal contract but they lied to me about my trade-in vehicle & submitted contracts under false pretense without my consent! I was given the run around when I attempted speak to General Manager & told my trade-in had already been sold despite the fact that I still had my title & when I showed up to dealership my car was sitting in back lot Unsold! I later spoke with the Business manager who informed me that he did not care if I had a verbal contract he had a signature "that's all he cared about" I will never buy another vehicle from this dealership ever again - I am still attempting to retrieve my trade-in but, in the meantime all I pray is that I can worn as many people as possible not noone else has to go through this! They abused there authority as a dealership more importantly as a big company just to make a sale!!! I am single mother with 6 yr old; i can not afford the outrageous APR and now am in financial jeopardy of losig everything because i took a business at their word! I bleieved that a verbal contract stood for more & never would imagine managament would praise there employees for lying scheming & fraudlanity charging customers for contracts that were not complete!!!
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