Right Toyota is the worse dealership one could ever go. My situation is devastating. I was planning on returning to Canada because of the new job and went in to trade back both of my vehicles, both financed through Toyota Financial.
I worked in Arizona for four years and always had a good credit and was in good standing with Toyota Financial. I knew I wouldn't be able to take the car financed in US with me to Canada. I did my homework in researching this topic and wasn't planning on purchasing anything after my trade in. They pulled out a financial manager and general sales manager to convince me and reassure me that they will complete all the paperwork necessary and I would be able to take the vehicle with me as soon as it's not a new one.
I got myself into the contract of 2011 toyota car, they didn't do any paperwork. I had driven this car for less than a month and had to leave the car, I couldn't legally take across the border, at their dealership. I lost the money from the trade in that went towards a new agreement, and now they are forcing me to sign a car surrender form to make me liable for the difference in the price if they sell my car for less. Any advice from anyone on what I should do?
I consider myself not a stupid woman and I still can't believe how I could allow them to pull through the fraud with my money making and contract making me liable for their actions after all. Not even to mention, that the price offered and negotiated initially never made it to the actual financial agreement. Please, help me.
Toyota Financial says I have to argue this issue with the dealership but they are the people who will want me to pay them the difference. Why wouldn't they give me some support. I contacted them a week after the purchase explaining the situation and letting them know that noone at Right Toyota seems to be trying to complete the car transport documentation.
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