Usacomplaints.com » Cars & Transport » Complaint / Review: Carmax Auto Finance - Overcharging & illegally discharging accounts off as bad debt!. #651970

Complaint / Review
Carmax Auto Finance
Overcharging & illegally discharging accounts off as bad debt!

Very tired of carmax and others riping off consumers!!! If predatory lending for homes could be brought to court car dealers should be hail liable as well!!!

Purchase Vehicle Feb 02 Paid 32 payments and for August 17 Deferment, April 28 Deferment with 32 payments plus 2 deferments comes to 34 payments. Carmax took the payment i made and applied them to my to the deferments making my account be behind with the contract balance and finance charges comes they were applied came to $8,980.24 totaling, and late fees coming to $659.33, but my full amount from money orders and checks paid came to $11,593.97 total and its 1,954.40 missing and not accounted for so some errors have been made with my account.

So adding $8980.24 659.33=9,639.57 but no type misc fees at all i know i been over paying because I was toll late fees was 25.00 dollars when they were 18.37 this is on a tape conversations with Carmax reps. So I have been contacting John Christy at ext 4822 in reference to my account and that charge off that should not have happen call me at 404-944-9971 ASAP. If no one contact me by tomorrow i am going to see a consumer attorney. The Actual contract Carmax charge me and my son $26,449.00 on contract vehicle mileage 50,320 my son had been on his job not even a year and I had not been on my job not even a month!!! Carmax actually use price Gauging and Predatory Lending For this vehicle and stretch the truth to get us and rip me and my son off!!!

Carmax has been ripping me off and ruin mines and my son credit and been taking money from me on payments and on their document sent its shows 32 payments and 2 deferments totaling 34 we only had the vehicle 36 months as of Feb 02 and promise if i can fax the documents u look and tell me i am not wrong because i am not please contact me at this is very important to keep this from happening to other customers thanks!!!


Offender: Carmax Auto Finance

Country: USA   State: Virginia   City: Richmond
Address: 12800 Tuckahoe Creek Pkwy
Phone: 18005191511
Site:

Category: Cars & Transport

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