Usacomplaints.com » Cars & Transport » Complaint / Review: 1 shot express transport llc - Beware of this company. It was the worst dealing I ever had with a business and lost my 200.00 deposit because of their dishonesty. #648666

Complaint / Review
1 shot express transport llc
Beware of this company. It was the worst dealing I ever had with a business and lost my 200.00 deposit because of their dishonesty

I contacted this company because they were located in the area of the car I purchased. I explained the importance of having my car picked up on 11/5 and the reasons for this. They assured me it would be on 11/5 or 11/6 at the latest, reluctantly I agreed on 11/6 as the alternative. The man awaiting the car to be picked up, worked and needed a transport pickup date/time so he didn't have to wait all day for a driver. The driver was to contact the pickup on 11/5 and when he didn't I called to find out what was going on with the pickup. I was told the pickup would be Monday and I stated that was not the agreement and immediately cancelled my order. I requested that my 200.00 down payment be refunded and was told billing would handle that but that chances are that I wouldn't get a refund. I then immediately contacted my credit card company and disputed the charge since no services were rendered and I had cancelled immediately upon finding out the car would not be picked up when requested and agreed upon. On Saturday I emailed an employee to confirm my cancellation again in writing and was told a truck was on the way Monday and we should let the car be picked up and transported. I told him that I had cancelled the order because they didn't meet our agreement. No truck showed or called on Monday. On Wednesday a driver called the pickup person and said he was on his way to pick up the car but was informed the order had been cancelled. Not only was the pickup not on 11/5,11/6, or 11/8 it wouldn't have been until 11/10, even then it was a phone call telling the pickup person he was on his way. As an after thought I checked BBB of Cental Florida, filed a complaint and checked several other transport review sites. Please check before you decide on whom you wish to pickup and deliver your vehicle and make sure you are well informed on the issue. I am sure there will be a response to this but again my only advice is check all possible sources of information before deciding. I am sure this company has successes but I was not one of them. Beware of this company!


Offender: 1 shot express transport llc

Country: USA   State: Florida   City: Miramar
Address: 14359 miramar parkway ste 233

Category: Cars & Transport

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