Usacomplaints.com » Cars & Transport » Complaint / Review: Budget Car Rental - Bait and switch. #647540

Complaint / Review
Budget Car Rental
Bait and switch

On 1-6-11 I rented a car for 113.83 till 1-10-11. I named budget about the 10th to check on the cost to increase my rental. The reservation representative in the 800-621-2844 explained that from 1-6-11 thru 1-13-11 it'd just charge me 123.63 along with a 10.00 expansion charge. I expected him again and again if it had been merely a 20.00 distinction for that additional 4 times to hire the vehicle and he explained YES. I inquired basically might obtain another verification mail and he explained yes. I never received that. On 1-13-11 I delivered the vehicle to locate the repetition lied in my experience and also the cost was today 226.27. I reported towards the shop plus they explained to get hold of the toll-free amount since that is who I spoke to. I talked together and requested them to draw the saving. The humorous points is they stated since I have named the toll-free amount that went over-seas they might not draw the saving. How wonderful is the fact that. Which means this repetition inform me a price so when I acquired to come back the phone call I'm charged a greater cost. And so I get billed NSF at my bank. Plus the additional 100.00 and also the unfortunate point may be the organization wouldn't assist me whatsoever. This can be a terrible method to handle clients. Never can I utilize them again. I actually submitted a using the BBB plus they didnt help me. Please beware!


Offender: Budget Car Rental

Country: USA

Category: Cars & Transport

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