I spoke with Cindy and Phillip they reserved a reservation after which did not possess the vehicle readily available for the day mentioned. I ended the reservation. And that I told them-not to cost my charge card. I had been certain they'd not cost my charge card, they actually immediatley charged my credit card the moment i hung-up the telephone, plus they charged it to get a vehicle that I never hired. Because it was a credit bank card additionally, it triggered a nsf cost, i named Cindy and he or she stated phone customer support which she was sorry but there's nothing she may do. Today I had been aimed to some client service criticism division in which a guy called Herbert who really should not be in customer support, since he does not worry about clients. He explained he might matter a credit back someday within 7 to 10 business days. Every day that moves triggered another nsf cost to happen due to planned costs, he explained he could not matter a credit any faster and he was giving the credit from the goodness of his center since he did not need to get it done. Despite the fact that they fraudelently charged my card without having agreement. This can be a fraud— do not actually give budget rental your creditcardnumber. I do not be prepared to get anything back from the corporation. And that i won't use them again. This is actually the area that ripped me off: PROTECTION SELF-STORAGE and Budget vehicle rental 9108 S. PENNSYLVANIA AVE
Oklahoma city, ok 73159
(405) 691-1910
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