I am contacting you over an incident that happened today February 8th. I work at the Amtrak Baltimore Penn Station and have been parking in the lot on 21 E Lanvalle ST for approximately a few months since November 25th. My parking is paid for through my company which I will provide my weekly parking receipts dating back those months every week which is expensed so this is not a situation where I refused to pay to park there.
Today my car was towed from the lot. I believe that due to the extreme weather my ticket must have blown across the dash when I was exciting the vehicle and may have not been visible to whom ever checks the tickets. To make the situation more delicate when I called to inquire about my car being towed I was treated in a way that I can honestly say was the most disrespected I have ever been in my life. I was hung up on three times and had to have a friend of mine who is an Amtrak officer call just to get the address.
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