1st Gear Auto, Inc. D/b/a North Coast Auto Mall (North Coast)
These guys are Wolfs in Sheeps clothing!!!
If you are looking at buying a car from these guys, be very very leery.
My wife and I purchased a car from them last month it came to us needing about $3,100.00 in repairs before my wife could even drive it.
Tires $1,200
Brakes $800
Front Wheel Bearings L&R $600
ABS sensors that had to be replace with the Bearings $300
Several door dings on the passenger side $200
I had an extensive conversation with the salesman John about the car and asked him very specific questions like; are the tires in good shape? Does it have any door dings or dents? Are the brakes in good shape or needing repair. John told me that they were in great shape and everything was perfect on the car and claimed all his cars went through en extensive inspection process before they were put on the lot or sold. John and the people at North Coast were very responsive to my phone calls until they got the check from my bank. The day they got the check they stopped answering my calls and dodged me every chance they could. When my car finally arrived a week later, it was filthy inside and out and by first examination it had several door dings on the passenger side and the tires were balled almost to a dangerous level. I had already sold my wifes car so I had to except it. The minute I drove away from the transport truck, I could tell there was a problem with the front end of the car. It had a very loud roaring sound coming from the front end once you reached about 35 MPH. It was so loud that you could not think. I called the salesmen immediately and he tried to argue that the car was perfect when it left the dealershipthis was obviously a flat out lie. The car also had not floor mats, so I asked him to please send my mats this is another story in its self because I did not get them for 3 weeks and had to threaten them with my attorney to get them to even respond at all. I got the salesmen to agree to let me take the car to a mechanic, the mechanic gave me an estimate of what it would cost for one of the wheel bearings and I ask the sales man to pay for it and I would take care of the rest. This is where the real run around began. I repeteif your are looking at a car online at north coast auto, be very careful and in my opinion find anotehr car at anotehr dealership. There are also many other complaints online about this same dealership, so my wife and I are not the only one these guys have screwed
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