My husband and I financed a car in 4/03 through Drive. I made the car payments every month until my husband decided to leave with the car in late 7/03. He changed the mailing address and phone number in the account so I did not receive any information from Drive.in late 11/03 I received a call at work from Drive stating that my husband had not paid the last payment. I explained the situation that I am in. I am now the only source of income in my household. I have been left with all the expenses for my daughter and home. I told them that I was unaware that my husband was not keeping up with the payments.
Almost everyday for the next week I received a call at work. I explained to the rep that personal calls at my place of employment are prohibited. Drive had erased my home number. I was asked to give them my home number which I did. I asked Drive how I could get my name taken off of the account and was told that was not their problem and that they needed payment. I was told that they would not contact me at work any longer.
Yesterday, I received a phone call at WORK and was told that the car payment still has not been made. I reminded them that I was told I would not be contacted at work. The rep got very aggressive yelling at me, telling me that he would call me everyday at work even if it cost me my job. He threatened me and taunted me when I told him that I would report him if he did not speak to me in an appropriate manner and stop contacting me at work. He then told me to write his number down and memorize it.
Drive has not only been harrassing me, but my parents and my grandmother as well. My mother has been left my account information on her answering machine to include the amount owed. I thought it was against the law to disclose personal information. They have called my mother's home numerous times and drove her to call them and ask for the calls to stop. She was told that her number could not be removed from their call list.
I have been constantly trying to get my husband to call them and make arrangements, but he tells me that he calls and then Drive tells me that he doesn't. I have asked him to refininace the car in his own name, but thus far he hasn't. I do not know what to do.
I cannot afford to make the car payments especially when I have no access to the car. I am struggling to keep a roof over my head and my child's. I have tried to be cooperative with Drive contacting my husband when they cannot, but my efforts go unnoticed. I understand Drive wants the car payment, but being rude is not the answer. I have filed a complaint with the FCC yesterday after the phone call from Drive nearly cost me my job.
I am doing the best I can, but cannot seem to get help from either my estranged husband or Drive. I have told them on several occassions that if my husband does not pay the payment to repo the car, but instead they continue to call and harrass my family.
If someone can help, please do... I am sick of Drive and my nonpaying husband.
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