Lightspeed system is an old fashion soft where that does not comply with all the states laws.
The tech support service is very good they take the dealers input to correct the problems and make changes they tell you it is priority and nothing gets done. They take you suggestions for inprovevemets but nothing ever changes for many yrs. After many yrs our forms are still not correct to comply with California laws.
We got cited by the state of California for not comply for repair orders regulations.
We got taken to court for fraud repair order regulation and lost thousand of dollars.
We can not still use our repair order to comply with state laws after many yrs.
The sales program crasher after trying to compute prices and we lost many sales. The tech support tells you it is priority that there are aware of the problems and nothing gets done after many yrs. Our parts look up got cut off after we used it for months as part of the purchase and where told it was a mistake they wanted more money.
They have plenty of time to develop new programs to charge the dealers more money.
The sales people dont return your phone calls or email after the sale.
It is a totally rip off.
We do Not recommend ADP Lightspeed.
We will file a complaint with the attorney general.
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