My husband and I bought a car from Bud Shell Ford in August. They reapeatedly told us it was a "good" car and if we had any problems to let them know. They were paid in cash because we had to take out an $10,000.00 loan for this thing!
The SECOND day we had it, it began giving us problems and has yet to stop. We have had it for 3 months and are now suffering through the 5th breakdown of the car! We have to sit at home and/or beg people for rides, paying them for gas each time! We asked for a refund starting with the very first problem but they sweet talked their way out of it by saying they will fix any problems should they arise... LIES!!!
Very professional-looking isn't he?
Since the last incindent, I have emailed them through their web page (budshellford.com) on 3 different occasionsduring the past month, politely and calmly demanding a refund and stating how upset I am about this. They had not once returned any of my comments until today.in my last email to them I stated all the debts that this car has caused us; it equals over $10,609.71!!! I also said I want this fully reimbursed to us and the car to be off of our property by the end of this week. Today they decided to respond via phone. They said that they have printed out my emails, and also have copies of all my complaints from the Ford company and the BBB. They said that the owner himself, "Mr". Bud Shell, is very angry that I have reported him, and spoke with his lawyer about me. He is going to file criminal charges on me for harrassment!!! (LMAO) - Im sure this is just a cowardly way of trying to get me to stop complaining about this piece of junk they sold us for $10 grand, but I have promised my husband that I wont email them again.
I will however, continue to file reports on our experience, and turn potential customer of theirs in another direction. Now is this a good business attitude or what?! No, but This is how they have millions of dollars and at least 5 dealerships. Taking advantage of people out of pure greed and deciet - all for that might dollar!
Well let me tell you, I have a few other things I could spend that wasted $10,000.00 loan on -like my sons' funeral!!!
They are a bunch lying, money grubbing, pathedic excuses for human beings... BUD SHELL SUCKS! If you care to express your feelings, call and ask for Larry Ellsion (Kennett store owner), Bud Shell (the brains behind this scam), Robert Shell (second generation of brains), Ray Young (Kennett store manager), and Gerald Hays (the prick who sold us this piece of shit on wheels). Thank you VERY much.
Mad as Hell in Mo.
Bootheel, Missouri
U.S.A.
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