Chronological events
? 19 June — Brought 2002 Toyota Echo (4 cylinders) into Purrfect Auto Repair Shop to have breaks replaced.
O We were told by Repair Shop— Top of the Line breaks (Bendix Brake pads & shoes # V2LLTHA77J) were put into vehicle with 100% warranty certificate attached to invoice..
? 26 June Returned car back to Purrfect Auto Repair Shop to have the breaks looked at because they were excessively squeaky.
O We were told by Repair Shop They took rotors off and grease break area to mitigate the loud squeaky noise.
? 9 Sept — Returned car again to Purrfect Auto Repair Shop to have the breaks looked at AGAIN, because they were STILL excessively squeaky.
O We were told AGAIN by Repair Shop They replaced the break pads and shoes with new ones. Also told that because they were brand new to please give the breaks a couple of months for the squeaky noise to go away.
? 4 Oct 09 — Returned car again to have them replace brakes again with our warranty because after a full year the breaks are still squeaky & they literally wake up the neighbors every morning!
O Their SCAM — Realized 4 October when we brought the car in to have the breaks replaced with our warranty, that they put a bogus odometer reading on our original receipt of 19 June when we had these faulty-defective brakes put in.
O We told them we were going to report their customers scams to the media, in hopes they do not rip future customers off.
O BOTTOM-LINE They never made these brakes work right after I paid $485.00, for all four breaks on my car.
0 comments