Usacomplaints.com » Cars & Transport » Complaint / Review: Jet Blue Airlines - Ruined my bag, stay away from them. #595747

Complaint / Review
Jet Blue Airlines
Ruined my bag, stay away from them

I'm an ED RN who visited Haiti 2 months following the quake to work-in a totally free emegergency center. I went having a non profit group-which recommended that I settled my very own method, that was just good. Nevertheless, I had been TRULY upset the way in which Aircraft Orange managed us and our scenario on the road there. I flew to Ma from Baltimore after which the program was to travel from Ma to Santo Domingo. Sadly we'd to consider soil transportation to PortauPrince, however the great information is the fact that the PortauPrince has become ready to go. There have been excessively high winds in Ma and our trip was planned for starting, March 13th at 10:09 pm on trip #891 (BTW, I flew BWI to Ma on trip #1326). Because it was we'd an extended trip forward. I am aware that high winds are anything an airline can't handle, and that I enjoy the organization being safety-conscious, trust me. But, our trip was postponed and postponed and postponed and postponed until ultimately just simply terminated sometime around mindnight. As tourists having a great purpose objective, we attempted to become awesome about it all and opt for it. Factor was, Jet Blue could not determine every other method to get us on our method to Haiti until something similar to 11pm the following evening. Therefore, like 24hrs later.in rescheduling so overdue, we were provided no resort deals and "rested" within our sleeping bags within the youngsters' playroom. We received several food deals, but obviously at that time nothing really was actually available before next day and we'd to remain within the airport for twenty four hours normally.in addtion, once the ultimately did choose to stop our trip, we were compelled to get our bagage (actually we were each transporting lightweight duffels for ourselves, but huge bags of medical materials for that people awaiting us. The luggage carasel got all supported or anything (it had been like Chaos at that time and we were exhausted, but silently so-and heading about our company). The bags avalanched on-one another. They dropped off the carosel, medical bags simply did not transfer and my tent was available, lacking a little bag of levels and detached from my duffel w/d the straps had actually been wripped off. Today, I've visited with that carrier since I have purchased in Sydney two decades before also it was in excellent situation. No reason straps (oh and also the small buckles which used to be always a area of the straps sailed by about the baggage carosel when it did transfer) must have actually been split down, ripping open the most effective of my tent case. Therefore, the tent was eliminated for a significant very long time. I'd the duffel using the large split where the tent was previously and finally got the carrier with medical materials (considered significantly more than I did so), but around 2amapproximately somebody eventually discovered my tent. I had been super-nice to all of the ladies and males operating that evening by luggage claim for the reason that small workplace for "grievances" w/d I believe these were likely to cry. These were operating sooooo hard within an bad scenario which was not their problem. I screamed at no body though I myself was in holes as I attempted to locate my material, haul for this large medical carrier and determine what I Would do in Haiti with no tent as well as in the airport for over 24 hours as the walking hurt and hurt waited for all of US in Haiti. Surface transport in the Santo Domingo to PortauPrince got so all messed up w/d of the wait that people needed to rest about the road in Santo Domingo from 3-ish am to 7-ish am to obtain our floor transportation because we were over 24hrs overdue. But, truly, the toughest section of all, wasn't any trouble to us or even to me, but instead towards the folks of Haiti that people were attempting to assist, along with the team we were decreasing to displace. Since we're able to just operate the center sun-up to sun-down because of energy problems, we dropped LOTS OF period that individuals must have AND MAY have now been down there assisting these folks. That is what produced the majority of US to holes... Was simply the thought of those individuals awaiting us and us sitting about on our butts awaiting what we did not actually understand what and never being handled especially professionally along the way.in my experience, not managing us with regard, was disrespecting the folks that people were attempting to hellp and also the medical objective that people were on. Today, increase they we nevertheless were out exactly the same amount of cash (cash that may have already been set towards more materials or another journey) to become there THEREFORE much-less of times. We felt SO bad. Due to the reduced period of stay we did our better to jump in to the scenario with both toes without alignment and performed only good on our objective, however it was far too brief and we have been requested to come back. I can't afford another air travel ticket, but I do want to go back to finish the objective that I began... To really obtain the opportunity to be there atleast per week. That is what we ought to have now been there for. We noticed countless individuals a day and thus for that period that people weren't there and also the additional group needed to get ready for starting, which was countless males, ladies and kids that people might have served that evening. If you're uncertain of my credibility, visit http://www.yorkdispatch.com/regional/ci_14822604 and you will notice articles concerning the objective by which I NEVER described our REALLY delayed appearance or something about any journey problems w/d within the plan of issues, which wasnot actually about the radar. The only real cause it's today, is w/d I'm like I was there this type of small amount of time to start with with so much expectation and help provide, after which was there a level smaller period also it simply was not reasonable towards the Haitians or even the people attempting to assist the Haiti neighborhood. They've requested me to return. They'd like me in the future July 15th-22nd. I will just think about one method to do this since I have might nevertheless need to spend my method so far as anything else and that's if Aircraft Blue actions up and assists me make it happen. Whether) by paying me for that journey scenario and also the bad manner in which we as people and our possessions (which in this instance could not have now been more essential) were handled or W) I'd to get been eligable to get a thousand frequent flier miles, but b/d the company arranged it, I've no thought if which was completed and because there is shere mayhem whenever we examined in, who understands? But, I flew from BWI to Logan to Santo Domingo. This time I'd really have the ability to travel straight into PortauPrince and could be midweek to midweek and so possibly a great deal cheaper compared to very first time. Therefore, I wonder. May Fly Blue collection it correct for Haiti as well as for those people whose tasks were cut brief and who have been hardly recognized. When we do ultimately travel, we encounter much more countless hours of setbacks after which we've to cover like pretzels. Unreal. Thanks for the time. This concept is definitely an impartial concept to not do using the company by any means. I am simply attempting to work out how the heck I - can manage to obtain back there to complete what I began and I'd not need them fretting about it. They've enough to be worried about down there.


Offender: Jet Blue Airlines

Country: USA
Site:

Category: Cars & Transport

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