Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Car Rental - Falsely accused and harrased me, very very disappointed. #591346

Complaint / Review
Enterprise Car Rental
Falsely accused and harrased me, very very disappointed

I'm having an extremely poor experience with BUSINESS. Today I've without doubt they completely blame clients due to their own problems and create clients purchase the problems due to whoever earlier. I recently needed to rentacar from subsequently, that had a little reduction on passenger-side, however the repetition explained it's regarded small deterioration. Really following day, my very own vehicle was set therefore around 4:00 I delivered the rental-car to business. I requested the cashier 3 times if she desired to venture out or have somebody examine the vehicle to determine if it's who is fit, and he or she stated all 3 times, no it appears good and never to be worried about something. And so I fall the vehicle together, and requested them for many notice of the where they offered me a document that statedRental Vehicle Return day/period etc. Greater than a week later, I get a notice from Business Damage-Control Department that there is some harm to the automobile delivered and I'm responsible for that.injury estimation is mentioned however to be produced. I had been surprised as nothing had occurred towards the automobile at-all throughout the oneday I'd it as well as after I delivered it. It had been completely when I hired with not really just one damage. I double-checked it myself before I offered it for them.

And So I called the Business man who assisted me with rental. Their title is Mike Kenny, he's situated in Montrose Automotive, Germantown, doctor. He explained there have been some scores on passenger-side. Throughout the entire discussion, he was so-so unprofessional and exceptionally rude. He explained he'd quit a note for me personally next day, This Type Of large liar when I never obtained any communications from their website. Easily would have, why would not I return to them exactly the same time. He then informs me although I decreased the vehicle around 4:00 pm each day before, he didn't wandered out and examined it until 8:00 or 9:00 am next day, therefore any harm that had happened throughout that time period is my obligation. That is this type of silly state. How I'm accountable should you didn't examine the vehicle for 16 hours since I have slipped it down. I am talking about used to do not need the secrets towards the vehicle, it had been not in my own parking lot or ownership, I've a document from you-all that I delivered it good, then how on the planet ISIS my obligation? I told him that anybody during these 16 hours might have accomplished anything and just how are you able to toss this on me. I needed to keep in touch with his manager, and he informs me he's the manager. WOW To Business for getting these unprofessional, rude, sick speaking, and reckless supervisors within their places. I'm convinced that perhaps he himself is in big trouble for not examining it for such a long time, and that's why he put it on me in first place. He never informed me same-day since then I'd wish to get check it and talk to him, but he lied he left a note. He then isn't actually prepared to keep in touch with me to describe something. He actually was prepared to hang-up the telephone and explained he can't do something about it. Thatis it, it's your problem. I'm so annoyed to be charged of anything so incorrect and fake, after which getting such mistreatment from him.

Anyways, I named my insurance and informed them of entire scenario. Hopefully they'll perform something out. Normally I'm likely to proceed document a state in court against them for such difficulty, absurd customer support, untrue accusation, and nuisance. I'd not consider fault for something which used to do not do-or I'm not accountable for. Without a doubt, no body in my own group is actually likely to hire from Business again. Therefore Beware, you shouldn't be confused by business repetitions. Our recommendation to all may also be do not visit Business, or you be confused into some conspiracy.


Offender: Enterprise Car Rental

Country: USA

Category: Cars & Transport

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