Sirs:
This complaint we have is to address poor communication by service rep NOT explaining all charges added to invoice of 4 tires purchased by Mrs. Maureen Piazza on January 8.
Charges unexplained: 4 Certificates for free replacement @4x$13.00 = 52.00.
Please assist with correcting this situation and refunding these monies.
Thank You
Mr. J.R. Flores
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