Usacomplaints.com » Cars & Transport » Complaint / Review: Menlo Atherton Shell - Broke my windshield and refuse to take responsibility. #585439

Complaint / Review
Menlo Atherton Shell
Broke my windshield and refuse to take responsibility

I recently had my vehicle set in the Menlo-Atherton Shell Service Stop at 1400 El Camino Real, Menlo Park, CA, 94025. Telephone Number: (650) 325-1280. I'd a poor encounter there because of laying and mistreatment from the team there. They'd my vehicle to get a whole around 2.5 times. The very first time on Thursday, April 27th for around 8 hours. I picked it-up after I had been informed it had been all mounted. Nevertheless, exactly the same issue that I introduced it set for and was informed was set occurred again 24 hours later. And so I added it back. It was not the component which was so terrible. I gave them the advantage of the question they created an error. And so I settled to possess another thing set the 2nd period. I visited choose it-up on Friday, April 30th. It had been at the moment that I observed, immediately, that there is a brand new break in my own window. I will state with 100% guarantee this break was not at all there after I got the vehicle in about the Thursday before, the 28th. They'd named and requested choice to generate it Friday evening to ensure the issue did not happen again. They stated the they just went it-up and outside several times. I actually donot think this to become the situation, but disgrace on me for not observing along the precise usage before I introduced it in. Generally after I confirmed them the break they pretended like they'd no concept which was the very first they'd seen of it. It had been Tony that I had been coping with at the moment. Then your intended "chef", John, explained there's no method for me to show it was not currently there after I introduced the vehicle in and so they do not need to take responsibility for this. This sort of obvious disrespect and terrible support to clients is just a travesty. They're legally accountable.


Offender: Menlo Atherton Shell

Country: USA

Category: Cars & Transport

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