Usacomplaints.com » Cars & Transport » Complaint / Review: Pep Boys - Oil Change. #437754

Complaint / Review
Pep Boys
Oil Change

Lately I'd visited a Pep Boys for an oil-change for my 2004 Mustang. I eliminated there before with no issues. This time around for many unknown cause my vehicle has been around the look for an oil-change for more than 45 units, which doesn't usualy consider that lengthy to do this sort of work. Which got me just a little concerned. Lastly after requesting my vehicle, it had been all set. And so I spend the statement and begin walking to my vehicle. The moment i enter anything is great, but all of the suddent my switch that you push to place the car in push doesn't wish to proceed in. And so I cant actually generate my vehicle. I tryed a few occasions but still no benefits. I move inside obtain the supervisor, and inform him the problem. We proceed face the technician who done my vehicle. Who mentioned after I experienced the vehicle I really could not push the switch eaither but i pushed it in with two hads. At that moment the supervisor stated why didnt you advise me about that scenario. Technician doesn't reply. We visit the vehicle the supervisor attempts but still no achievement in obtaining the vehicle to generate. He gets the technician who done my vehicle to test. Although standing behind the vehicle, all of the suddent my lights don't work. And so I inform the supervisor after I introduced the vehicle below anything worked and was in excellent situation, consequently you're accountable for the problems. Again the supervisor requires the technician did he examine when the lamps worked? However the technician stated no, therefore the supervisor informed him he didn't follow the methods. Anything seemed that it had been the technician foult which he smashed anything throughout the oil-change. Therefore the vehicle is compelled into push and droven as much as the storage. All of the unexpected the supervisor claims search it works-you have to push the switch in to help you place it to push. I mentioned no thats not how i offered you the vehicle and so I want to buy within the situation by which it had been directed at you. The lights worked and anything. The supervisor claims the technician just did an oil-change and didnt brake something. And so I stated it i couldnt set my vehicle into push below than how might of i went below if it had been damaged? The supervisor claims that im laying which i smashed the vehicle and his not accountable for it. I stated whenever you had the possiession of my vehicle you're accountable for any problems. Their solution is the fact that his just accountable for the motor cause thats where the technician worked, or if he struck anything. And so I requested does he generate the vehicle in to the store? Therefore he's accountable for exactly what occurred to that particular vehicle. But supervisor nevertheless claims he won't restore the vehicle and started fighting. Which pushed me to contact the Authorities Department. The moment the telephone phone was created another mechanice found solve the issue. He examine the lighting and updates the blend was takken out and put into the incorrect location. Consequently thats why they don't work. But there is nevertheless an issue with putting the vehicle into travel. After placing the vehicle within the garadge I had been informed to consult with the supervisor who had been today no-where found. All of the suddent the thing is set and everything works. After which it i obtained the very best description. All of the suddent the cable for that brake got worn-out and wasnt functioning. I obtain the component and notive when a cable wears out then it'll break-over a particular ammount of period, however the one i get had an ideal angle-cut which doesn't happen when the cable fails alone. I never noticed a cable split at ideal position. Consequently i didn't think the tale, authorities came and statement wa created. Consequently it was the final moment I'd visited Pep Boys and that I wouldn't recomend this location whatsoever. Has horrible support, technicians working who dont understand how to solve any issues but to trigger more.in case there is any issues the supervisor will-call you a lier despite the fact that he himself believed to the technician he smashed the businesses guidelines and didn't follow methods.


Offender: Pep Boys

Country: USA   State: New York   City: Ridgewood

Category: Cars & Transport

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