Usacomplaints.com » Cars & Transport » Complaint / Review: Payless Car Rental - Charged me 325 after I had a flat! I even have the insurance!. #584381

Complaint / Review
Payless Car Rental
Charged me 325 after I had a flat! I even have the insurance!

Payless Car Rental is not with all the other car rental companies. Expect to add an extra hour after you land at the airport to get your rental. It's an extra 20 minutes for their shuttle compared to every other company. They won't tell you this before you make your reservation.

My rental reservation immediately jumped from my $50 dollar reservation to $75 after purchasing the optional insurance.

My return city wasn't on my itinerary while on my way to Ft Lauderdale, FL. They charged me an additional $130 for a change city drop fee.

I had a flat tire, which they charged to my card the next week, without telling me!

When I called, first told me was a nail, then told me it was a cut implying I ran over something. Then told me there is a difference in flat tires and told me I was responsible for replacing their tire! Even though I bought the optional coverage for the rental!

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Offender: Payless Car Rental

Country: USA   State: Florida   City: Tampa
Address: 1965 N. Westshore Blvd
Phone: 8132896554
Site:

Category: Cars & Transport

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