1 February 8:00 P.M.
Tracking No.: 9612019063044268212873
The shipment of this item was originally reported on Monday, January 25th by the vendor, Home Decorators, as due to arrive on Wednesday, January 27. Obviously it was not picked up by Fed Ex in Missouri until Tuesday, January 26 and thus did not reach Delaware in time to be delivered on January 27th. It was reported on the Fed Ex tracking page as on the truck and due to be delivered on Thursday, Jan 28th. Since that date I have called several times to report to Fed Ex that the shipment never arrived. The Fed Ex tracking page has a number of bogus notations regarding requests for delayed delivery and failed attempts to deliver. I have been in the house every day since Tuesday, January 26th. I have never requested a delivery delay. I called Fed Ex January 28th, (Thursday evening), again on January 29th, (Friday evening) and again this evening, February 1, (Monday evening) when delivery did not happen by 6:00 P.M. I was assured by the Fed Ex representative at 6:30 P.M. That the delivery would be received by 8:00 P.M. This very evening (Monday, February 1). Thereafter, when I later checked the tracking screen again, the Feb. 1 delivery date had been entirely removed.
I suspect that the item has either been damaged, misdelivered, lost, srtolen, or for whatever reason someone is simply pulling my leg. Why not just tell the truth? Perhaps the Fed Ex operation has been infiltrated and legitimate inventory items are being replaced with heaven knows what to move around the country? I can deal with the truth, but whatever is happening on the Fed Ex tracking page in no way representative of the truth. I could have walked to Seaford and back in good time since last Thursday. I think I am at least due a truthful explanation.in the meantime, I am calling the vendor to request a replacement shipment as it is now 8:00 P.M. And guess what?
Today is Tuesday, Feb. 3. Again I stayed at home waiting for this much promised delivery. Home Decorators assured me that the delivery would be made on Feb. 2, but ultimately the driver reported that it was not delivered due to bad weather. There was no bad weather in DE until after 8:00 P.M. Most of the day I remained in front of the house which has two large windows overlooking the street. At 12:07 the phone rang and while I was screening the call, I was not watching the street. I am very certain the doorbell never rang. At 4:00 P.M. I checked the tracking screen again and it showed the item was left at the front door at 12:12 P.M. Thus I looked out and still nothing on the doorstep. I then left the house and walked around to the garage where I discovered the package which is wood furniture in front of the garage? It was totally soaked by the melting snow dripping off the roof. Even had I not been able to come to the door, there was a note instructing the driver to leave the package on the front walk in front of the doorstep as it is dry there. As suspected, the item had been marked as damaged and repacked. It would truly be nice if services for which one pays could at least be honest. I can’t express my disappointment. I now must do my errands including paying a bill which will be late by tomorrow and subject to late fees.
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