Usacomplaints.com » Cars & Transport » Complaint / Review: Tire Express - They pulled the old bait & switch. #581814

Complaint / Review
Tire Express
They pulled the old "bait & switch"

The manager quoted me over the phone for a set of new KELLY tires. It was pouring rain and he told me if I brought my car in right then, he would do the whole job for $300. When I took my car in I noticed yellow dots on the side walls. He told me they were "inspection" marks. They finished putting the tires on and it was still pouring rain. I gave him my credit card, (he wouldn't take a check) and he sent me on my way.
A couple of days later, I looked at my new tires and they weren't KELLY tires at all! They were Geruttis - some asian knock-off and about $15 a tire cheaper than the KELLY tire I thought I was getting! I got out my receipt and he had written me a receipt for 4 new KELLY tires! I got on the phone and internet to investigate.
I called him and he tried to tell me that Gerutti was made by (or was a subsidiary) of KELLY tires. I called the company and was told they never even heard of Gerutti.) I also found out that the "yellow dot" was not an inspection mark at all. It designates SUMMER tire.
After arguing with him, he said he would warranty the tires and I told him I didn't want them. He said he could order me the Kelly tires I already had bought from him once - but at an added price and it wouldn't be cheap. That is not acceptable to me.


Offender: Tire Express

Country: USA   State: California   City: SAN DIEGO
Address: 3500 UNIVERSITY AVE
Phone: 6192804453

Category: Cars & Transport

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