I am in the process of getting ready to be badly ripped off! I just bought a 2002 chevy astro van on Monday 3/22/10 and the next day I heard clicking or "knocking" in the engine and the breaks are metal to metal, also 2 seatbelts are broken and the AC is not working.
The manager Rezza told me to bring it back and he'd take care of it and it's been there since 8am wednesday morning and I keep getting the run around about and lies about when it's gonna get done and "that they're waiting for parts". After reading 10's maybe about 100 complaints from them online, I just know I don't want this van back and I want my money back and the right to purchase someowhere else.
I put 3 grand down and was going to complete the purchase price on Wednesday of $3,000 more! Now, I am stuck without transportation and trying to get to the bank to draw the money out before they take the rest of me and my kid's income tax.
I feel like I've been taken advantage of, I was getting desperate due to looking at vans/suvs at other dealerships all day without luck, no transportation, and had 2 kids with me (a baby and a 5 yr old all by myself; can you imagine) and saw something in my price range at gmf and felt that I had a fair dealer and they seemed so kind and nice. They are such liers and I just need my money back.
I will keep everyone updated about what happens with this.
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