Usacomplaints.com » Cars & Transport » Complaint / Review: PEP BOYS - Pepboys - Automotive dept. #570844

Complaint / Review
PEP BOYS - Pepboys
Automotive dept

I visited the neighborhood pepboys to obtain top wheels placed on my vehicle on 3/15 i reached the pepboys around 8:50 am. I waiting about five minutes prior to the support supervisor camera out to requested me what I needed. I informed her i required top wheels placed on my vehicle.

So she went throught the entire procedure for what create, yr etc, etc i offered her all of the data required i also informed her that I might require roters additionally, she stated she'd have her technology check out the roter for me personally, i stated good, but i stated before any function was don using the roter I needed to understand just how much for that new roters.

She said good, and so I lay down within the waiting area, there is 2 others within the waitin area. And older men along with a woman. And so I

M waiting and awaiting her to inform me about my vehicle. I eventually increase at 12:30 to discover whats getting such a long time, she calls the technology. He questioned him about my vehicle he explained i offered you the "pm" awhile before. So that they appeared around for this not really to get a moment plus they discover my paper-work, therefore she says it and claims that I want back wheels fresh roters and quality and so I did not wish to sepnd that much cash and so I fugured i get simply the wheels placed on, she stated that she COULDN'T set wheels on without having roters. And so I questioned her to discover just how much before I really could actually complete my phrase she stated your gonna need new calibers also.

and so I said I simply could possibly get wheels placed on trigger I will have another person putthe rotors and calibers on for considerably cheaper. She stated that she could not simply set wheels on without having wearing the roters and calibers and so I stated just how much for everything so she appears everything up within the pc it requires her more than half an hour to get this done along with a few telephone calls towards the components location where she gets some components they do not have in the shop. Therefore she stated that the sum total fot back wheels rotors and calibers and work was 816 and change. I expected her why so much so she went around with me all of the costs below she'd me for 49.99 wheels each and 60.00 rotors each and that I could not write out the cost about the calibers. I mentioned i do not wanna invest that much cash

She stated for my vehicle this is the cost I am gonna pay. I mentioned good trigger today it nearly 2 pm and so I stated just how much longer til my vehicle is performed, she mentioned about 25 units for that calibers to make the journey to the shop and another time for that technology to place the material on... I mentioned good 3:45 comes around and that I increase towards the support manger and requires whats getting such a long time with my vehicle it will of been don today, oh my technology required his lunchtime even though waiting about the component for the vehicle he began on a different one. I said WHAT. She stated that he's about the time which he was repairing another vehicle waiiting for the component to reach

I stated I have been here because 8:50 am and it 3:45 pm today it has been 7 hours currently and i still need to delay she he is nearly completed. I went as much as the table twice more and talked to some jushua and he did more for me then your support mangaer did for me personally, i eventually got my vehicle back at 545 pm i taken care of the support and quit, vamping to my-self saying I will never return to a pep guys again for-anything

Why on the planet wouldn't it get 9 hours to complete wheels and just why wouldn't it charge 49.99 for bakes every and 60.00 each for rotors when i got home i seemed it-up about the inter-net and i can of gotten the wheels for 19.99 some and rotors for 29.99 some and so I settled 220.00 for just two wheels and 2 rotors when all I ought to of needed to spend was 50.00. I'd like my 170.00 distinction for material I ought tonot needed to purchase and also the 8 hours I had been caught at that pepboys... Please react to my statement


Offender: PEP BOYS - Pepboys

Country: USA   State: Pennsylvania   City: Ben salem
Address: 1748 street rd

Category: Cars & Transport

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