I needed to provide the present of bike saddlebags to my partner for Holiday. I came across this website online and requested. They came your day they stated they'd, nevertheless, the "new" saddlebags were seriously damaged, had holes fixed where they'd been bolted to a different bike and were usually in no situation to get to anybody. I experimented with contact the company by phone and was just in a position to keep messages. I delivered a contact, was guaranteed a reaction also it required times for that return agreement in the future through.
I had been informed that I'd to deliver back the bags at my cost and only if these were obtained and examined might they think about a return. Sadly, a buddy delivered the bags for me personally, compensated over $40.00 in shipping, described the return container precisely but didn't obtain a following range (simply delivered them normal email). After I approached Viking Bags to confirm the return (after repeated efforts to consult with them as their hours were limited), a month had handed plus they instantly requested for that following number. I'd to respond that used to do not need one and was educated to call-back once they had time for you to examine the factory. After 3 times, they advised me that there is no indication of the bags which no reimbursement could be released.
Gratefully, I'd bought these bags having a Mastercard which lender was willing to assist me challenge the cost. I had been shocked using the support I obtained out of this organization and might alert everybody to select another merchant.
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