Complaint / Review
CarChex
Warranty Prolong Plus RIPOFF!

DO NOT USE this company. They are a scam!!! I bought their Prolong Plus warranty and they will NEVER honor their contract. First, you have to wait 40-60 minutes to talk to a claims associate. Their first job is to deny all claims. If you complain enough, then they will call the auto repair shop and try to vaguely word things to make the contract invalid. I called over 4 to 5 times. I had to goto arbitration but they word their warranty contract so that there is NO WAY YOU WILL WIN. Also, they will never put things in writing or give their email address so that you CANNOT WIN in court or mediation.
DO NOT FALL for their marketing gimmicks like free gas, they are part of the Better Business Bureau or how they are own by CARFAX. That is a lie.
SAVE YOURself the handache and avoid this company at all cost. I'm in the process of filing a lawsuit.