Ultimate Warranty Corporation Scam
Do not buy a After Market Auto Warranty from Ultimate Warranty Corporation.
I purchased a After Market Auto Warranty from Ultimate Warranty Corporation and I have had nothing but problems. Ultimate warranty was supposed to give me an auto warranty with no deductible. This was in my contract, No deductible. They made a mistake on their end as a result they charged me an extra $50 for any claim. They did not honor their contract and continued to charge me a deductible until I threatened lawsuit and contacted the regional sale rep for Ultimate Warranty Corporation.
The second experience I had with them was worse. Ultimate warranty only replaces your parts with parts from a JUNK YARD. They do not use automotive parts form dealers or ever after market retailers. Only Auto Parts form the JUNK YARD. Read the words carefully. Under the parts section of the contract, it reads they will use recycled parts!
It also stats that they use parts that are of equal kind and quality to those used by most automotive repair shops! What repair shop suggests using junk yard parts? My mechanic was outraged.
Filling claims with this company takes days and getting ones Car repaired takes weeks. Their contract implies that you will get a rental if your car is in the shop for more than 8 hours. They will not honor this. They have worded the contract carefully in order to never have to provide you with a rental car. They do this by wording the contract to read the repair hours must add up to be 8 hours. Most repairs do not take this long, but given that it takes Ultimate Warranty Corporation 3 days to approve a claim and another week to ship your auto part from a junk yard you will be out of a car for a week.
If they feel the need they will send out an inspector to second guess your mechanics work. The do this to try and get out of paying any claim.
Their customer car sucks. You sit on hold for hours. If you try to make a complaint they will send you to a manager. One manager just hung upon me! If you get the claims department on the phone do not let them call you back they will not!
Over all Ultimate Warranty Corporation is a huge Scam. Do not purchase any of their automotive warranty products. If they offer any other products, Home Warranties, Product Warranties, Road Side Assistance Programs not do business with Ultimate Warranty Company. I filled a complaint with the Better Business Bureau.
Kevin
Provo, Utah
U.S.A.
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