Usacomplaints.com » Cars & Transport » Complaint / Review: Family Trucks and Vans - Huge problems. #514035

Complaint / Review
Family Trucks and Vans
Huge problems

I bought a 2005 Ford Explorer from Household Vans and Vehicles on 12-22-07. I bought a guarantee too. Upon making the dealer, I recognized the machine liquid did not work. I named my salesman and he explained to create it within the following week. Clearly, I really couldnot generate around without having to be ready to clean the window, and so I taken care of a brand new push ($50).

Just a few nights later, I realized that at high rates (70 mph) there's an extremely high pitched crying audio in the back. Additionally, whenever you consider your base off the gas, the crying stops, however the controls as well as the entire vehicle shimmy and shake. Additionally, when supporting out-of a parking place, and also the controls is switched pointed, there's a noisy knocking within the front-right wheel well.

I got the Traveler to Burt Arapahoe Ford on 12-29-07 (only a week after buying the Traveler) for repairs, but there is A - 30-morning waiting time for that guarantee, before warranty organization acquired my info.

I approached Household Vans and Vehicles again on 1-2-08 and was instructed to bring the Explorer back in so their support supervisor might have a look at it. It had been there all day long after which the support supervisor named me back, he hardly spoke Language, but described he didn’t understand what I had been referring to, and he didn’t notice something wrong.

I got my Traveler back again to Burt Ford on 1-29-08 and also the support supervisor described the entire rear-axle-construction must be changed. The bushings could need to be changed. And today there's also a transmission flow; the torque converter must be changed, also it may require an entire new indication.

Clearly, this automobile had MAIN harm and large issues just before it being offered in my experience.

Burt Ford still has my Traveler by at this time. Our guarantee is only going to protect $1,500. The trunk-finish repairs alone will definitely cost over $1,500.


Offender: Family Trucks and Vans

Country: USA
Site:

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google