Usacomplaints.com » Cars & Transport » Complaint / Review: Ford Motor Company - 2004 Ford Explorer Defective Rear End. #360243

Complaint / Review
Ford Motor Company
2004 Ford Explorer Defective Rear End

I've a 2004 Ford Explorer with correct at 43,000 miles... It's a 4x4 Eddie Bauer version, at 40,000 kilometers nearly to some T the indication began moving very hard between 2nd and 3rd equipment and also the rear end began to create a peaceful/whorling sound around 50 mph, I got into Honda dealer for support and examination and unearthed that I'd have to invest nearly $800 for that sign moving solenoid to become changed and $1250 more to truly have the rear equipment and bearings changed within the tail. I went forward and touch the topic and had the indication set... Nearly $900 later that's been set however the tail continues to be noisy. I requested support supervisor of storage if any help might be supplied from Honda because the automobile is simply outside the guarantee time, we're speaking 4,000 kilometers once the sound began and today about 7,000 kilometers over. Anyhow he offered me a telephone number for Hondais customer support I named 800-392-3673 and offered them my criticism plus they believed to contact my local dealer in a couple of days and that I did and also the dealer explained that Ford mentioned guarantee was out and that I would need to shell out of wallet for the whole tail fix.

Again the automobile simply had $900 allocated to the sign moving problem and today wants another $1250 allocated to the trunk stop and we're referring to an automobile that just has 43,000 miles!

Ford's customer support is terrible, they automobiles are created to split only outside the guarantee time also it plainly displays... The actual frosting about the dessert the neighborhood Honda storage informs me this past year once they were focusing on plenty of 2004 Ford People under guarantee these were fixing 5 to 6 of those EACH DAY! Obviously! Honda understands these rear-ends are faulty if your small-town storage like mine was fixing 5 to 6 of those each day

Do Not get Honda, I sure understand I wont... I actually had a brand new 09 F150 on purchase and that I would trade-in my 04 F150 that I purchased fresh aswell... Honda has dropped this very long time client!


Offender: Ford Motor Company

Country: USA

Category: Cars & Transport

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