Usacomplaints.com » Cars & Transport » Complaint / Review: Midas - Pikesville, MD Midas Beware the Midas Touch!. #506398

Complaint / Review
Midas
Pikesville, MD Midas Beware the Midas Touch!

On August 7, we took our Toyota Corolla to Midas Pikesville, MD for an oil change and asked them to look into oil leak problems that we were having. They did the oil change and reported they could not tell what the problem was since the engine needed to be cleaned. On August 12, we brought the car back in for them to clean the engine and tell us the problem, paying them over $500. They told us the problem was there were multiple oil leaks and gaskets that needed to be replaced. We told them to go ahead and fix all the problems. They assured us that all the work that needed to be done was done.
Less than a month later, we were driving on the highway when the engine seized up. A local auto shop towed the car to its facility for $75. They told us there is almost no oil in the car and that is why the engine seized up. We went back to Midas and spoke to Lynn Armstrong, General Manager of the Pikesville location. Midas sent a mechanic to the local auto shop and checked out the car and claimed that the engine seizing up was due to an "internal engine" failure. When I asked what that meant or could she be more specific as to what the problem was, she was unable to do so. The engine in the car is dead and needs to be replaced (est. $3000). There should be lots of oil in the car less than 30 days after an oil change and supposedly fixing of the oil leakage problems, but our mechanic said it barely registered anything on the dipstick. Midas refuses to take responsibility.


Offender: Midas

Country: USA   State: Maryland   City: Pikesville
Address: 902 Reisterstown Rd
Phone: 4104861585

Category: Cars & Transport

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