Swindled on oil change!
I went in for a regular oil change ($29.99) and the MANAGER took of advantage of my being a woman by charging me for the most expensive oil change they had ($69.99!). He asked me what kind of oil and I said synthetic (the same thing my last sticker in the window said) and he charged me for a full synthetic oil change without letting me know that it was $40 more than I expected. After I saw the bill, I asked why he didn't mention anything. He said he "assumed" that I knew what I was saying. I know that this is a girl mistake, but a little verbal communication from the MANAGER would have been appropriate in this instance.
Why would I ever want a $70 oil change in these economic times!??
When I asked afterwards why he didn't at least clarify as to what type of synthetic oil (which probably would have clued me into the cost), he again said he thought I knew what I was talking about. He absolutely took advantage of my lack of knowledge about oil types.in the end he offered me $10 off, but the checkout lady only took off $5 even after I mentioned that he said $10. Bad business. Take your business elsewhere!!
0 comments