Ourisman Honda listed a 2010 Honda Insight on their website as being in their inventory. This included a VIN number and stock number for the car. A call to the internet sales manager Kwame Joseph confirmed that the car was available. Only when time to complete the purchase agreement and make a deposit did the dealership offer up that they didnt "actually" have the car, but that it would be arriving within the next couple of days.
After putting a deposit down on the vehicle and expecting it to arrive within 48 hours, repeated calls to confirm the delivery date finally netted the true information, that the car was not in fact available and that it would be a week or more before the car would arrive. Multiple requests to sales manager Tony Ramazani for a call back went unanswered.
Not only was this business behavior dishonest and deceitful, it was a major disruption of the car buying process and a complete waste of my time. Steer clear of this dealer at all costs. There is no point is dealing with people who arent honest.
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