On Wednesday August 3, my car (2003 Toyota Camry) had a problem with Transmission. I called this shop to tow my car to their shop. Tow is free and with transmission check $697. The second day, the manager called me said my car has big problem with transmission. They offered two options: rebuilt $2600 or installed new transmission with one year warranty $3400 or $4000 with 3 years warranty. I called my local Toyota's dealer and the dealer offered me $2800 for new transmission plus tow fee with 3 years warranty. I called Mr. Transmission manager. The manager John, then talked with owner Allen. The owner called me back said there are two options: I can take my car back to dealer. He will charge me $1000 for diagnosis and assembling back. He offer me $3500 plus tax for new after-market parts (one year or $12000 warranty) and waive my previous check fee $697. On Friday, I go to shop to pick up my car. They insisted $697 fee can not be waived. The total fee is: $3500 tax $697. They also refuse to accept the coupon $100 listed at their web site. I stayed their for 5 hours with very rude treatment. Since I need to be out of town, I finally pay them $3500 plus tax (210) several hundreds dollar cash to take my car back. They told me I got 3 years warranty with 3 free transmission fluid flush. Since my car is 6 years old and with $83000 miles, I plan to sell this car next year. They forced me to buy this warranty with cost me $542 dollars. They also treat me very rude all the time.
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