I was laid off 9 months ago. Three months before I was laid off I thought it would be courteous if I let them know what was about to happen. Even then, they didn't seem to care. I wasn't necessarily asking for their sympathy, I was only trying to give them a fair warning of possible upcoming late payments. After that point, my payments slowly but surely became deliquent. I recognized my wrongs and tried my best to make my payments on time. I even tried to get an extension.
One day I was told I had it and two days later I was told I had until the end of the week to make my payment. Later on after numerous calls to family members and friend, one particular rep called my house 15 times one morning before 9am in which he: called me a liar, told me I had given them a fake address, lied and said they tried to get my car, told me I had not been looking for a job and should have been working by that point and even questioned what I was doing with my money.
Not only that, this same rep called a friend's home, one which I had not listed as a reference, early that same morning and told this person all of my business. I know my rights. I simply hung up in his face, called back and asked for a manager, complained and further made my payments as I had planned.
0 comments