Usacomplaints.com » Cars & Transport » Complaint / Review: Herston Phillips - Bad customer service. #491134

Complaint / Review
Herston Phillips
Bad customer service

Our name is herston Phillips and that I buy a car through Help With 07 i being producing monthly obligations of 323 with this vehicle. Nevertheless, recently I'm confronted with some monetary difficultties and that I contact the client support point tring to obtain therefore help since I have didn't need my acct togo one month overdue i talked to some you woman on 07/28/09 looking to get some help discover easily could be ready to obtain a diferment the repetition wasn't ready to create that dicesion therefore she set me onto the boss who had been so rude the melody she can get on the telephone with appears like she was having supper with household and that I interupt. Used to do not obtain a opportunity to get her title since she hang-up before I had been ready to. But i dropped like this was the toughest customer support I'd actually obtained and that I simply feel just like I have to create a protest I had been simply calling to determine easily could easily get a diferment therefore my acct don't move one month overdue and te only point she might inform me is DIFERMENT ISN'T A CHOICE RIGHT IS ETHER YOU CREATE A CHECK BY PHONE PAYMENT OR TEHRE IS NOTHING THAT SHE CAN PERFORM FOR ME PERSONALLY. I attempted to prevent her and inform her the key reason why I had been calling is for help since my hours is decreased at the office and that I simply possess a newborn and my spouse isn't operating at that time and that I don't need me consideration togo thirty days she she she's unable to assist and he or she simply hang-up the telephone i dont understand her name-but another repetition contact me the next evening and that I clarify what occur and he or she apologise with respect to eh organization but this quit a bd taste in my own miuth about Americredit and also the method I had been handled like a client if you're able to evaluate my acct the phone call was between 12 and 1:30 pm eastern time and he or she should have record the acct


Offender: Herston Phillips

Country: USA   State: Florida   City: Margate

Category: Cars & Transport

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