Complaint / Review
Primary Care
[vehicle Warranty Company] we bought a new car and the transmission went out we have a warranty but they are not covering it

We purchased a 2002 ford explorer on 04-28-09 and the transmission went out. We took the vehicle to Omera Ford where they confirmed it was the transmission and told us it would cost $3600 to fix. So we contacted the warranty company and they are not trying to fix it. They gave us the run around then told us we had to have the warranty for 60 days we were only 6 days shy of that 60 days. And they never told us that we had to have the warranty 60 days or we would have waited those six days. But however now they are trying to compensate us $600 towards a transmission and we don't know what we can do. PLease help us Thanks