After being in a serious car accident I was excited to finally be able to get a new car, that joy was taken fast having Lobel Finical as my finance company. That company is the worst company I've ever seen in my life. If you are a day late on your payments they will call you and everyone on your reference list and be just as rude as they can possibly be. My car payment was due on the 3rd by the 19th they took my vehicle. I was told by my sister who was one of my references that the woman who called her was very rude and when my sister went off on her she then told my sister I will fix this and she did she had my car taken when I already told them I was taking a payment in on Monday. The man who picked up my car was very nice and he told me he never ever had to pick up a car that wasn't 60-90 delinquents. He allowed me to see the paper work he was given on my car, which showed I was only a few days late, but since I switched jobs to pick up my car. He thought it was strange that the only reason stated wasn't that my account was delinquent but that they couldn't verify my employment So the nice man told me he wouldn't charge me towing or storage fee's and for me to just pick up my car after calling lobel since he picked up my car on a Sunday. Well I did what he told me and called Lobel and I just so happen to speak to the rude lady who called my sister. She was still rude and told me I had to call back after 1pm to speak to her supervisor and hung up in my face. Well I called back and the supervisor told me I had to pay not only my car payment but repossession fees, towing and storage fees. I was livid and explained to her what the gentleman told me and she told me it didn't matter what he said I had to do this to get my car back. Also if I didn't pay within 3days I had to also pay next months payment. I was then told after I paid those fees I would then have to reapply for the car and if I get approved I can have the car back. I asked her why would I have to do through all that again she said because I switched jobs and that's their policy. I asked to have something in writing showing me my car can be taken if I didn't pay on time and if I switched jobs and I never received anything. I called back and asked them what was their grace period with payments before taking a car back, I was then told they didn't have one and it was their choice when to take a car back. I had a hard time understanding that since most companies give you 60-90 days before they come take the car back. After asking over and over again for something in writing I was then told my car was auctioned off for $1,500 which I found hard to believe since I owed over $6,000 on it. I asked for proof of that and once again received nothing. I now have a letter from a collection agency telling me they have tried to settle this matter with me and plan on gashing my wages or suing me in court. I never received 1 letter from them after I was told the car was sold. Lobel Finicial is a rip off they will do what ever they can to take your money and your car. I am trying to find out a way to fight this. PLEASE if you know how I can please let me know. I am telling everyone I know to stay away from them they do not know how to do business and their employee's are the worst ones I've ever seen!!!
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