Purchase a 2002 Ford Expedition in Feb. On 2008 after the salesman said what a fantastic SUV it was and that it was actually already spoken for. Got a call a couple of days later saying that the previous purchaser was unable to get the down payment so it was mine. We actually were looking at another, cheaper SUV that he said was already sold. Funny when we picked ours up it was still there.
Anyway, we have had this clunker in the shop for Rotors, Breaks, Electrical Issues, Tire Issues, Fuel Injection Issues, Sway Bar broke, and now the Alternator went out. I just had this thing in the shop a few weeks ago for the fuel injectors, the second time. Gt it back several days later. Drove it to Florida for the family vacation and it started sputtering and stalling. Thank god it ran ok on the highway and got us home. Driving it down the road on Saturday with my 3 year old and 6 month old in it it lost all power right on a busy street. Not even the flashers would work. We about got creamed several times so we got the kids out asap. Called a tow truck to come get it which cost me $80. While waiting a passer by felt bad for us and helped me push this beast into a near by parking lot. Thank god! It's amazing how many people can't see a 4000lb vehicle stalled right in front of them in broad daylight. Any way, it was memorial day weekend so they weren't open until Tuesday. Never heard a peep from them until Wed. Told them that I didn't want this vehicle as it was unsafe. They sad that we drove this thing 26000 miles (I have an 01 PT that has only 66000 miles since I bought it brand new. There is flat out no way!) and our warranty was up so we would have to pay for the repairs in full and get this, the service manager said and I quote, " having this in the shop only 6 times for a used car in a year is pretty good, it should have been in 8 for oil changes alone". I was shocked and irritated at this response.
Here another little kicker. When I talked to the service manager, I had called to talk to someone with CNAC about getting into something else even if it was more expensive, I'd take on the debt to get something safe. They said that they would talk to the owner and get back to me. Surprise surprise, I heard nothing back until I called 3 times. When I got through to someone and asked to speak with the account officer I was transferred to service. Service transferred me back to the office and again I was transferred to service.
Finally I spoke with someone and they said that I owed to much on it still so there was nothing that I could do. They were gracious enough to throw out there that if you don't pay your payment then they will repo it and garnish my wages immediately. Even the service guy told me that line.
The gist of it. I contacted an attorney to file CH7 and they will be listed as no 1 on the list. This all could have been avoided if they liked paying customers.
Obviously anyone that buys from them has credit issues to begin with which is my case so my credit score can only go up.
My advice - DO NOT, I REPEAT, DO NOT BUY FROM JD BYRIDER OR CNAC! Buy some junker out of the paper and save your money to pay cash for a better car with less miles.
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