Complaint / review text:
We took our Honda CRV to their shop because the car would hesitate before shifting and then clunk when it finally did. AAMCO said we needed to rebuild it so they did. The car still had the same issue when they returned it. Two weeks later the whole transmission when out and stranded us. They rebuilt it again and the same hesitation problem was there. We kept taking it back and they would give us a runaround and not repair it.
The transmission went out again and we took it to another shop and had the transmission replaced with a used one. The new shop said the overdrive switch caused the hesitation and replaced it. The transmission probably never needed rebuilding. We tried to sue in small claims court but AAMCO got their attorneys to move it to a district court. We had to hire a lawyer and go to hearing and to court.
We lost since we signed AAMCO's agreement each time agreeing to their service terms. We ended up paying AAMCO for ruining our transmission and attorney fees. And then paid another shop to replace the transmission that AAMCO worked on twice. I would never recommend anyone go to AAMCO since they have inexperienced mechanics and don't stand behind their work.