Prior to ordering a transmission form Transplant transmission, I talked to Vincent who assured me they had 3 of the transmissions I wanted in stock and they would ship it the following day. After Transplant transmission charged my credit card the full amount, Vincent stated on Friday (the next day) that they didn't have a transmission in stock but would have one on Monday. Vincent gave me the same story each day I called in and I finally told Vincent at transplant transmission to cancel my order and issue a credit on my credit card. Vincent stated that they don't issue credits but I could have a credit toward some future transmission. What??? Transplant transmission took my money would not cancel my order and would not refund my money. Transplant transmission is a rip-off. They lie about any inventory they might have, fail to ship the transmission, fail to cancel the order, fail to refund as requested. Check the BBB (better business bureau) of the greater Phoenix, AZ. The BBB rating for transplant transmission is an "F" for numerous unresolved complaints.
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