I bought two one of the ways, 21-day advance purchase e tickets on Greyhound Buslines from Minneapolis to Nashville, Tennessee back on December 30 for journey on January 24 (as well as my return journey back again to Minneapolis) because my child is likely to be there for six months). I won’t understand what particular day-we are touring until about 14 days in advance, and that I noticed the costs are reduced should you acquire atleast 21 times in front of time in the place of a walk up cost, 7-day progress or 14-day advance purchase. I studiously browse the fine-print about the Greyhound site before buying, which mentioned as you are able to have a later coach compared to period outlined about the ticket so long as you spend a $15 trade fee-per admission.in case, I put a contact (your day before I bought the seats) for their customer care group. She (Linda H.) explained which was the situation, that I really could have a later coach having a $15 per-ticket cost. But…. Now after I sent them them-this week (the identical woman who explained I really could abandon following the starting day about the seats with merely a $15 per-ticket fee) today informs me the seats is employed by Jan 24, since they're e tickets (they're stating these CAn't be transformed) but will-call seats may. I attempted to obtain them to alter the seats to will-call, however they WOn't achieve this. I had been informed within an email “we apologize for that inconvenience”. A? $250 value of seats that I can’t use-based on the technicality, whenever a consultant from Greyhound particularly explained within an email this was good to complete? After returning and forth with several emails, heading nowhere, they're today informing me to contact customer support. Any suggestions how this is often solved satisfactorily and just how I ought to convince customer support this is simply wrong???
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