Usacomplaints.com » Cars & Transport » Complaint / Review: Greyhound Busses - Bus not showing up to pick us up. #949039

Complaint / Review
Greyhound Busses
Bus not showing up to pick us up

First I would like to state, I continued point on August 30 to buy tickets to visit Atlantic City NJ. There is an issue using the program and that I didn't get something demonstrating that I'd finished the procedure to ensure that I really could produce my seats nonetheless they prepared the cost and required it ouf of my bank account. Etc August 31 I went in to the Greyhound Bus Terminal in Zanesville, Oh which is thirty miles from my home, to obtain this correct out that the woman that works there is very useful and after about 3 hours and several telephone calls I acquired my seats, she stated that they ought to place the cash back to my account, by September 1st the cash have been put-back into my checking account. WE'D seats to depart today at 5:40 pm Sept. 3.

We got there at 5:00 P.M. 45 minutes just before starting period, nevertheless no Greyhound bus turned up until 6:30 P.M. The woman about the bus stated they'd had an issue in Columbus in the final and had a combination up or anything an the bus in Columbus and he or she doesn't have space for all of US about the coach, she was complete to capability, but she stated there was another bus behind her also it might quit and obtain us in about 40 minutes she stated simply to delay also it could be there. We stay there waiting till 7:30 p. M no bus arrived 2 hours after I ought to have now been about the coach.

I called customer support which stated I'd to contact the final in Columbus to determine that which was happening that we did the man I talked to stated he wasn't conscious of any issues and also the bus must have selected us up at 5:40 p. M therefore we ought to have missed our coach. I mentioned No I'd not I'd been in the final in Zanesville since 5:00 p. M an attempted to describe all of this to him. I believe these were really rude plus they were no help me at-all he explained there is nothing they might do however the next coach could be heading out tomorrow September 4 at 5:40 p. M to capture it. I expected him why had the coach not come after I was routine to capture this coach nowadays, he explained it did and that I told him it didn't. I told him I'd taken care of these seats to capture the coach nowadays and that I had settled great cash to ensure that I really could visit Atlantic City NJ, he winding up holding on me.

That Is my first encounter about the Greyhound And That I think it'll my last. I'd a Paid Accommodation for tomorrow September 4, thur September 7 and needed to stop just before 3:00 p. M or drop my income. Today I've to generate in there tomorrow to IDEALLY capture the coach to proceed. This charge me another $40 in gasoline backwards and forwards, they state 3rd period is appeal but I've difficulty thinking that. At this time I'd prefer to discover easily might simply get my money-back in the seats and simply stop. I'll also lose income on my 3 times of resort costs, but to date it has not been an excellent expertise and holiday for me personally. I've often seen good stuff about Greyhound but I should state I've not had an excellent encounter along with you or you've really incomplicate employee’s.


Offender: Greyhound Busses

Country: USA

Category: Cars & Transport

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