Usacomplaints.com » Cars & Transport » Complaint / Review: Wal-Mart s - Douglas Goodyear - Xtra-Trac Tires Douglas (Goodyear) Xtra-Trac Tires Are Poorest Quality Economy Tires. #412587

Complaint / Review
Wal-Mart's - Douglas Goodyear
Xtra-Trac Tires Douglas (Goodyear) Xtra-Trac Tires Are Poorest Quality Economy Tires

I purchased a new Ford Focus and have been the sole owner since 2001. I have also used Wal-Mart for my tires since the cars purchase. However in the last few years, in my opinion, the tires have been of a low quality and have been unreliable and unsafe.

On January 26 I purchased 4 Douglas Xtra-Trac P185/65R14 tires. I had them installed; I also purchased the road hazard and lifetime balance and rotation. The tire wore evenly and still has plenty of tread on them.
However in Feb/ March the car developed a violent shake. We pulled the car over and found a large bulge in the tire. We took the car to Wal-mart and they replaced the tire giving us a $13.00 pro-rated credit for the unused portion of the 45000 mile tire. On September The car again developed a similar violent shake again, however we could not find the cause, nor could the Wal-mart service technician (who did not drive the car; he just visually inspected the tires. The car set for two months because I believed the suspension needed replaced.in December the car still had a shake and I parked it again, waiting for money to fix the suspension.in January I took the car into a tire shop (Other than Wal-Mart) they informed me all the tires steel belts were separated. I am amazed at the poor quality of these tires. I was told by Wal-mart that they were 45000 miles, but barely got 30,000 miles on the when they started separating.

I also am concerned that I purchased 4 new Douglas tires for my Girlfriends' 2001 Saturn. I am very concerned that I had received such poor quality tires on my car, that I will replace hers also when I replace mine.

So I have had now to replaced 4 of 5 tires purchased that separated before 30,000 miles on one car. And replace 4 six moth old tires on another car for safety concerns.

I will also not be using Good Year or Wal-mart for any tire purchase in the future.


Offender: Wal-Mart's - Douglas Goodyear

Country: USA   State: Nationwide
Site:

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google