After taking my car to Jiffy Lube in Rolling meadows to prepare for a long trip and while on that trip my rear end froze up. When the car was towed to the Ford dealer they called me out to see that the rear differintial fill plug was not there. I was on the road about 300 miles away from home with no way to call Jiffy Lube so I rented a car and authorized Ford to fix my car, The bill in total was over $4000.00.
Jiffy lube regional manager was supposed to contact me he didn't, so I contacted him, faxed all the bills to him and he was supposed to get back to me. To date he has not returned my calls nor have they responded to the BBB inquiries.
It has been over 2 month's now and I will be filling suit against them but the Heartland Automotive group who owns this and many other Jiffy Lubes are in bankrupst so I don't know if I will get anything for a while if ever.
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