I have had a loan through drive until oct this year. I won't sit here and tell you I have a perfect credit history or else I wouldn't have needed them to finance me. Dealing with Drive Financial has been the biggest financial headache I've ever experienced. Besides all the rude people ive had to talk to and the week prior to the payment phone calls at all hours of the day. I understand they want their money but when I have a military allotment set up there was no reason for these harrassing phone calls.
Twice they have charged me late fees for payments that are not late, and I never knew late fees had late fees. Just when I thought I could get them off my back by paying them off in full they find another way to get me. I re-upped for six years in the military and 14000, which mostly went to their 15 day payoff. Even after that they send my title to my bank for what reason I dont know and tell me im not their problem anymore that I have to file for a lost title.
So now I have a car and no title to show ownership. On top of the rude behavior given to my wife when she called to inquire on the status of the title they also were rude to a representative of my bank during the three way call. I wish I had never even heard these peoples name.
Now im sitting in iraq on deployment trying to work things out, at the bare minimum I feel they should pay to have the title resent to my home address. So all you out there who still have loans through these people I recommend you tell them where to stick their unprofessional demeanor and fraudulent business practices.
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