I was in an accident on 10-15. My car was towed by the State of GA (Augusta) to the A C Proctor's Paint and Body Shop. I DID NOT tell the city to tow my car to that shop, I asked to tow it to Ricks Paint and Body, but that's another story all together.
Once I got to the A C Proctor's shop, the lady at the front desk was polite to everyone in there BUT me. I don't know why, maybe because my skin was darker then everyone in there, but she was really rude. I asked if I can see my car so she let some guy walk me back there to see it. They wouldn't let me touch ANYTHING, not even my kid's car seats and said I would have to pay $120 for the tow that day plus a $20 storage fee.
A lady came in before I did I overheard her talking with her and she was advise to only pay $70 dollars, why I have no clue. I called back a few times after that a few day's later because I was getting NOWHERE with this lady. She told me that I was not going to be able to take anything out of the car and that if I had any problems with that I would need to talk to the owner.
Today 11-19 I came back to take pics. Of my car. They told me that the car was not in my name (when I have the bill of sale), and that I was not going to be able to take a pic. Of my car. The same lady that was there before was the same one that was being highly rude and disrespectful the last time I came into the office, that is with me anyway, with the other customer's she should much more respect!
The lady started getting loud with me so I got loud with her back, and that's when the owner came from the back. He started just yelling to the very TOP of his voice with me as if I was his child or something telling me that there's nothing that they can do (along with a few other things). Of course I had my child with me, so I was defiantly NOT going to let this idiot speak to me as if I'm just this NOBODY that walked into his store. I told them that I will get a lawyer behind all of this and I took of pic of him (which he posed for in an vindictive way) and he told me to leave, so that's what I proceeded to do. I guess he thought about he may have a discrimination law-suit on his hand so he told me that he would go back to take the pic of my crushed car.
I felt my pressure rise all the time of being in that store, and it was by NO MEANS i should've been treated that way neither times. I really don't know what the problem is around here in the Augusta GA area, but you do have a lot of people who try to treat you like a child even though I'm close to 30 years old, how can I resolve this problem that I'm running into with these towing people?
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